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They enter you into the syndicate without your permission They set up repeat play without your agreement.

They take pre-approved funds that you do not authorise, from your account. You cannot withdraw monies from the account. They need stopping.

And won 8p absolute joke. Want to play lotto. Stick with the original!!! They do not tell you that you are unable to receive a refund on any money you deposit with them!!

I thought I was making a one off payment for one week and have only just noticed they have been taking more than one amount per week every week since.

Won pound did not get it.. I did a 5 pound promotion I wavered it during time of wagering I won pound which even eared wagering.

I think people need to be careful on any site that claims they have jackpots yet when you WIn they take it off you..

I followed the rules. Withdrew it and it had the pending status. Some 10 hours later I am finally able to log in and guess what… All my winnings have vanished from my account.

That is a huge amount of money for me, I was going to use it to finally get myself on the road as I can not afford to do it out of the measly wage I get every month can barely afford to feed myself for the month with what I have left from that after rent and bills.

This is a huge blow for me. Finally had some good luck and they just take it away again. Thanks, LottoGo. Thanks a lot. The responsible gambling team suddenly are reviewing my account all of a sudden.

Had an email to say I was a winner still waiting to see if my withdrawal goes into my bank as the live agent said it would. Done a lottery ticket for 10 pounds in Feb ever since then they have taken pounds from my account put a stop on it but they still managed to take another 16 pounds out have no way of unsubscribing.

Wrong on every level! Luckily I seen early on what they were doing and cancelled with the bank because you cannot cancel online which tells you something in itself!

Eventually managed to get into the account by speaking to somebody through a chat. They still took the next payment as said it has already been processed.

How they can take money with an email confirmation from me I find hard to understand with anti fraud processes etc.

This is disgraceful. Not cool lottogo! Please contact me so that I can get my money back. I previously wrote a bad review because Lottotogo had taken unexpected payments from my account, however, delighted to say that they were very fair and have since returned them.

Luckily I got a bit of the money bk that they stole from me but only probably half. I am having to take legal action to get the rest back.

If u do t want to be robbed then stay well clear of this! Or ensure that I regularly check ur bank account to see if they are taking your money without your permission.

I have been playing this site for about 6 months. Never had any problems with them taking money without authority. Winnings always paid out in full within 5 days.

LottoGo are a scam site run by fraudsters. I requested my account and closed and was advised it had been closed and no further deposits or bets would be taken.

Several weeks later because I play many sites I clicked on a bookmark I forgot to remove of them and without prompt for username or password was immediately logged straight in.

I made a few deposits before recognising some games and checked my emails and sure enough found my account should have been closed.

I contacted them requesting a refund and my account closed and they stated I requested my account be reopened A flat out lie When I asked for evidence of this they swapped that lie for a ridiculous response that I reopened my account by being automatically logged in by their system!

How can my account have been closed if I could still log in in the first instance? This was just proof of how criminal this company is and they also rushed through the payments.

I hope to claim a chargeback based on this fraud but I doubt I will have any luck so just ensuring people are warned about this dishonest site run by crooks.

I thought that it would be a good idea to make it a weekly event. February, then on the 22nd. Hi, Thank you all for sharing experience over here.

I just had the same. The money was taken from my account without my consent. I canceled the and closed it all, keep sending emails with complaints but nothing… Is there something that can be done by the law in this case, I have all and I am keeping the emails and correspondence as a proof for this fraud.

Update … After 10 days of emailing and requesting my money back, finally is again on my account. Be persistent and firm. Utter scam company.

They take funds from bank accounts under the guise that you have subscribed. My bank said they get people calling in about this company all the time.

Steer well clear. They are cheats. No contact number. You cannot login to unsubscribe. Or are the reviews from LottoGo employees? Yes, something positive has indeed happened today.

I received one payment of the 2 withdrawals today. This is a good sign though it had taken a considerable time. Thank God; my Bank did not authorise the withdrawals.

After multiple attempts, Lottogo informed me that I was banned from subscribing. Apart from the above, I have difficulties in withdrawing funds from my winnings.

I made 2 requests for withdrawal last month, one on the 19th and the second on the 24th. I followed up by chatting with live agents and I was told in the beginning that it would take up to 5 working days to process the payments to me.

After a few chats, I was asked to send my ID proof and address proof and photocopy of the card used for depositing funds covering a few digits of the number and CVV to Lottogo compliance.

This happened on 31st of last month. I submitted the required documents immediately and the compliance responded on the same day saying my identification documentation have been verified and the accounts team are currently procesing my withdrawal.

I did not just wait. I followed up with another chat with the live agent and I was told that It would take up to 5 working days from the date of submission of the documents to release the funds.

I now update my experience in withdrawal. I requested Lottogo to send my withdrawal via my Visa card. It was pending for a long time. It may be a lapse on my bank.

Later Lottogo transferred it to my Skrill account. I appreciate the help of the live agents in chat except for one of them.

I think this site is a genuine one and NOT a scam. I made a withdraw request 1st Feb Was told by compliance team they need. Credit card I make deposits on front and back, bank statement, passport, driving licence, now they want to know where I get my wealth?

I have to prove my income to them? How can I prove my wealth?? Then you would see pending withdrawal. On the right hand side you would see chat symbol.

You click it and you can engage into a live chat with a live agent. You can clear all your matters with the live agent. Below are some of the features included under the promotional offers:.

LottoGo accepts a variety of credit and debit cards. The withdrawals for games are processed by the site within 24 hours of time for the verified players.

There is an easy to navigate and query FAQ page. It is categorized for convenience, and these categories really do group issues to cover each extensively.

More competing brands should state their expected reply time frame, just so their players would know when they should expect a resolution to their issue.

The working hours of customer support representatives are from A. They are closed on weekends and other Bank holidays too.

Each review aspect is weighted in when its time to give an overall score, but lottery players are different, and so are their private considerations when they need to pick the next brand of lottery to play at.

It officially launched on June 20th And had since grown in popularity and unsolicited reviews affirm that. The company based in the Isle of Man, as does many other betting related operations, and is licensed and regulated by the UK Gambling Commission.

Choosing to issue a license with the UK comes with a stamp of approval that means meeting some very strict rules and regulations and having greater transparency.

All are very strong indications for legitimacy. Also, since receiving its license in there were no recorded sanctions. Annexio Gambling Commission summary.

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